Sitting in a prominent Safety Harbor, Florida physician’s lobby, along with four other individuals, I am waiting for a dear friend to finish his physician’s visit.
Apparently, this physician’s receptionist hasn’t heard of the HIPAA Omnibus Act of 2013, much less the HIPAA Act of 1996.
Sitting here, the receptionist is going over the “new” patients’, an elderly couple, complete medical history, their Protected Health Information, including their d.o.b., their insurance information, and at least 8 additional PHI data specifics.
I am literally appalled. Any OIG agent would have a $45,000 field day. I literally became nauseous… Should I have stepped up and quietly interceded?
As a physician, have you checked your front offices’ compliance with HIPAA and 42 C.F.R., Part II’s requirements to keep your patient’s PHI confidential? Apparently, by the ease this office person’s demeanor, this is an ongoing travesty.
SyMedica can help. We teach your staff with simple, but comprehensive, courses approved by the Florida Division of Medical Quality Assurance as a continuing education provider, how to keep you out of trouble. Give us a call, 1-888-508-1859, and we will be most certainly be pleased to help you AND your patients’ privacy.